Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JEFF Carr

JEFF Carr

August 22, 2023

5  out of  5
rating by JEFF Carr
"Very good Agent"
Profile photo of Pam Chappell

Pam Chappell

July 11, 2023

5  out of  5
rating by Pam Chappell
"James was very helpful on the phone. My sister in law had some questions about her bill and he was able to get the job done in a quick and friendly manner."
Profile photo of Southside Tattoo Company

Southside Tattoo Company

December 2, 2020

5  out of  5
rating by Southside Tattoo Company
"Mr. Leiken has been my State Farm representative for approximately 11 years now. I had found him by chance with an advertisement during an Indians game and he was close to where I worked at the time. I consider myself lucky to have met him and worked with him throughout the years. He not only takes information and makes changes, but he genuinely cares about his clients and even checks in after a claim consistently to make sure everything is going smoothly. He even will make sure that his clients are doing well if he hasn’t heard from them in a bit. Top-notch, very professional and I consider him the best agent in northeastern Ohio."
Profile photo of I ride Warrior 350

I ride Warrior 350

January 29, 2020

5  out of  5
rating by I ride Warrior 350
"Good agent very kind and will talk to you about prices that fit what you want , been with him for quite some time"
Profile photo of Mike H

Mike H

July 28, 2019

5  out of  5
rating by Mike H
"James and his small staff are great, I've been dealing with them for years and the service has always been great."
Profile photo of Bob Sammon

Bob Sammon

December 3, 2018

5  out of  5
rating by Bob Sammon
"From start to finish they made the roof replacement claim absolutely painless."
Profile photo of TIM OCONNELL

TIM OCONNELL

June 29, 2016

5  out of  5
rating by TIM OCONNELL
"This guy is the best. He has been there for my whole family. You know he cares about you."
Profile photo of Matt

Matt

May 31, 2016

5  out of  5
rating by Matt
"I've known James for a couple of years now. He is a great guy. He treats you as if you were apart of his family. I highly recommend James for all of your insurance needs. You will not be disappointed!!"
Profile photo of Nicolette Destefano

Nicolette Destefano

October 16, 2015

5  out of  5
rating by Nicolette Destefano
"James and Michelle provide great service! You will always receive the best customer service and insurance quotes possible! Definitely recommend James Liekens office!"
Profile photo of Pupz Treats

Pupz Treats

May 12, 2015

5  out of  5
rating by Pupz Treats
"Great customer service and speed! Will definitely use James again!"
Profile photo of CJ De Groff

CJ De Groff

April 26, 2015

5  out of  5
rating by CJ De Groff
"James Leiken, and his agency, represent integrity, customer service, and value to both the community and the profession. He is very knowledgeable, and provides the comfort that the coverage I have purchased meets both my needs and budget. Insurance provides protection from the unknown and unforeseen. James and State Farm can give that to you, too."